Privacy policy

1. Who we are

ChronergyX (the "Company", "we", "us") is the data controller for personal data processed via this website and our sales operations. For inquiries: joshua@chronergyx.com.

2. Data we collect

We collect data you provide directly (name, email, organisation, country, message content) when you submit contact or quote forms, plus limited technical data (IP address, user agent, anonymised analytics events) when you browse the site.

3. How we use it

To respond to inquiries, provide quotes, fulfil orders, comply with legal obligations, and improve our website. We do not sell personal data.

4. Legal basis (GDPR)

We rely on legitimate interest, contractual necessity, and consent (for non-essential analytics) as the legal bases for processing.

5. Sharing

We share data only with vetted processors (email, CRM, hosting) bound by appropriate data-protection agreements, and with our authorised distributors when fulfilling regional inquiries.

6. Retention

Inquiry data is retained for 24 months; customer/contractual data for the duration required by tax and medical-device regulations.

7. Your rights

You may request access, rectification, erasure, restriction, portability, or object to processing. Contact joshua@chronergyx.com. You may also lodge a complaint with your local data-protection authority.

8. Cookies

We use only essential cookies and optional anonymised analytics. You can refuse non-essential cookies via the cookie banner or in your browser settings. See our Cookie Policy for details.